Key information
We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.
What you move
Establishment, professional and personnel management of the IT Operations Team at the Neuenburg location, including recruitment, onboarding and further development
Stable IT operations across the entire site: warehouse, office and everything in between, from handhelds and scanners to workstations and local network infrastructure
Local point of contact for all employees at the site: structured support for office and operations, with the necessary depth for more complex warehouse and infrastructure issues
Rapid response to critical failures in ongoing warehouse operations, ensuring that operations never fail due to IT issues
Translator between operations and IT: You gather requirements from the warehouse and work with the central platform teams to find solutions
Professional development of IT-FLS (warehouse employees with additional IT functions): practical, direct and on equal terms
Ensuring second-level support including on-call responsibility
Establishing clean processes, structured documentation, and a solution-oriented team culture
What you will bring
3-5 years
IT Leadership
Completed degree (university / university of applied science / higher technical college)
English (Advantageous)
Experience in IT operations and support in a diverse environment, ideally with a connection to logistics, production, or other business-related areas, combined with several years of management experience in IT operations
Broad technical knowledge in the operation and support of workplace, application, and infrastructure solutions, combined with a high willingness to learn
Excellent English skills, while German is a big plus
Strong understanding of effective IT support, with the ability to balance structured processes and direct intervention when needed, combined with a decisive and solution-oriented approach, even under time pressure and with incomplete information
Strong ability to build, lead, and develop teams, supported by clear, direct communication with operational and central IT stakeholders
The capacity to adapt to ongoing changes in the work environment
Taking calculated risks to create value and drive growth
The benefits we offer
Values, not empty words
Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practice and preach.
Courageous thinking
We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.
Uncomplicated approach
Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.
Flexibility and freedom (Office Jobs)
We offer working-from-home options, up to 8 weeks of workation, and every position is possible with an 80% workload.
Rapid growth
With us, growth is a continuous journey. We also support you with EDU Points (CHF 2,000 for employees in Switzerland, EUR 1,600 for employees in Germany, and EUR 700 for our Serbian employees) for your professional development, so there’s no risk of you getting stuck in a rut.
More Benefits Germany
28 days of holiday, exclusive employee conditions in our online shop, a shuttle service (for Neuenburg am Rhein) and other benefits.
Application and contact details
Maja Crljen
Information for recruitment agencies
Only direct applications will be considered for this position.